Responsible Gambling

Gambling is entertainment. For the vast majority of Australian players it stays that way: a fun way to spend time, try new pokies and enjoy the occasional winning session. But for some people, gambling can become a problem. Ripper Casino takes that possibility seriously.

This page outlines the tools available to help you stay in control of your play, the warning signs that gambling may be causing harm, and the organisations in Australia that provide free, confidential support. Please read it, even if you feel your gambling is completely under control. Awareness is the first layer of protection.

Tools to Help You Stay in Control

Your Ripper Casino account includes a set of responsible gambling tools you can activate at any time, without needing to contact support. These tools are designed to give you practical control over your play before a problem develops.

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Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit. Once the limit is reached, no further deposits are accepted until the period resets. Increases to limits take effect after a cooling-off period.

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Session Time Reminders

Set reminders that notify you when you have been playing for a defined period. Useful for keeping sessions to a planned length rather than losing track of time.

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Cooling-Off Period

Take a short break from gambling without fully closing your account. Choose a cooling-off window of 24 hours, 7 days or 30 days. During this period your account is locked for real-money play.

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Self-Exclusion

Request a full self-exclusion from your account settings or by contacting support. Self-exclusion closes your account for a minimum period and prevents re-registration during that time.

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Loss Limits

Cap how much you can lose within a set timeframe. Once your loss limit is reached, play is paused for the remainder of the period regardless of your account balance.

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Reality Checks

Periodic on-screen messages showing your session duration and net win or loss. A brief moment of perspective in the middle of a session can make a meaningful difference.

To access any of these tools, log in to your account and navigate to the Responsible Gambling or Account Settings section. If you cannot find a specific option or need assistance setting a limit, the 24/7 live chat team can help immediately.

Recognising Problem Gambling

Problem gambling rarely announces itself clearly. It tends to develop gradually, and the person experiencing it is often the last to recognise it. The following questions are adapted from widely used self-assessment frameworks. Be honest with yourself when reading them.

Do you gamble with money set aside for essential expenses such as rent, bills or food?
Have you tried to cut down on gambling but found it difficult to stop?
Do you spend significant time thinking about gambling, replaying past sessions or planning future ones?
Do you chase losses, increasing your bets to try to win back money you have already lost?
Have you borrowed money or sold possessions to fund gambling?
Has gambling caused conflict with family members, friends or colleagues?
Do you feel restless, irritable or anxious when you are not gambling?
Do you hide or downplay how much time or money you spend on gambling?

If you answered yes to two or more of these questions, your gambling may be causing harm. That does not mean the situation is beyond help. It means now is a good time to use one of the tools above or reach out to a support service below.

Support Services in Australia

Several organisations across Australia provide free, confidential support for anyone affected by gambling harm, including family members and friends of people with gambling problems. You do not need to be in crisis to contact them.

Organisation	Contact	Availability
Gambling Help Online	gamblinghelponline.org.au 1800 858 858	24/7
Lifeline Australia	lifeline.org.au 13 11 14	24/7
Beyond Blue	beyondblue.org.au 1300 22 4636	24/7
Financial Counselling Australia	financialcounsellingaustralia.org.au 1800 007 007	Mon-Fri

Gambling Help Online is the primary national resource for Australians affected by gambling problems. The service is funded by state and territory governments and provides phone counselling, live chat support and face-to-face referrals. All contact is free and confidential.

If gambling-related financial stress is a concern, the National Debt Helpline (1800 007 007) offers free advice from professional financial counsellors who understand gambling-related debt specifically.

Practical Tips for Keeping Gambling Safe

Responsible gambling is not just about reacting to problems. It is about the habits you build from the start. These practical guidelines apply whether you are brand new to online pokies or a long-time player.

Set a budget before you start. Decide how much you are comfortable losing before you open the casino. That number is your entertainment budget for the session, not a target to win back.
Treat losses as the cost of entertainment. Every gambling session carries the statistical likelihood of a net loss. Winnings are a welcome bonus, not the expected outcome.
Never gamble under the influence. Alcohol and other substances impair judgement and make it harder to stick to spending limits or recognise when a session should end.
Do not chase losses. Increasing bet sizes after a losing run to try to recover money is one of the most reliable paths to significant gambling harm. If you are down, the planned response is to stop, not to double up.
Keep gambling separate from your finances. Use only funds from a dedicated gambling budget, never money allocated for bills, rent, food or savings.
Balance gambling with other activities. If pokies are becoming your primary source of entertainment or stress relief, that is a signal worth paying attention to.
Take regular breaks. Step away from the screen between sessions. Long unbroken periods of play make it harder to maintain perspective on time and money spent.

Ripper Casino supports 18+ play only. If you believe someone under the age of 18 is accessing a gambling account, contact our support team immediately via live chat or at [email protected].